Privacy Policy
Last updated: June 27, 2025
1. Introduction
Wilderfern ("we," "our," or "us") operates FunnelCat, a no-code funnel building platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
Personal Information
- Email address (for account creation and communication)
- Name and contact information
- Payment information (processed securely by our payment providers)
- Company information (if applicable)
Usage Information
- How you interact with our platform
- Features you use and frequency of use
- Performance and analytics data
- Device and browser information
Lead Data
Information collected through funnels you create using our platform belongs to you. We act as a data processor for this information and handle it according to your instructions and applicable data protection laws.
3. How We Use Your Information
- To provide and maintain our service
- To process payments and manage subscriptions
- To send service-related communications
- To improve our platform and develop new features
- To provide customer support
- To comply with legal obligations
4. Data Storage and Security
All data is stored on secure servers within the European Union to ensure GDPR compliance. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include encryption in transit and at rest, regular security audits, and access controls limiting who can access your data.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- With service providers who assist in operating our platform (under strict confidentiality agreements)
- To comply with legal obligations or protect our rights
- In connection with a business transfer or merger
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access: Request a copy of your personal data
- Right to rectification: Correct inaccurate or incomplete data
- Right to erasure: Request deletion of your personal data
- Right to restrict processing: Limit how we use your data
- Right to data portability: Receive your data in a portable format
- Right to object: Object to certain types of processing
7. Cookies and Tracking
We use essential cookies to operate our service and analytics cookies to understand how you use our platform. You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.
8. Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Account data is typically deleted within 30 days of account termination, unless longer retention is required by law.
9. International Transfers
Your data is processed within the EU/EEA. If we need to transfer data outside this region, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by email and by posting the updated policy on our website with a new "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Wilderfern
Email: torstendngh@wilderfern.com
Data Protection Officer: torstendngh@wilderfern.com
Address: [Your EU Address] TBD